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Knight's Bistro: Why the Hate?

Food writer Dave Valiante asks readers: How did a pizza-and-sub shop become Collingswood's most controversial new eatery?

 


Geez, what happened?

When I previewed Knight’s Bistro back in April, I was charmed by owner Nick Abbate’s enthusiasm in anticipation of opening his flagship Collingswood location. Abbate seemed genuinely excited and honored to stand among the giants that have given Collingswood one of the premiere dining destinations in the state.

I tried to convey that excitement in my column to give the denizens of Haddon Avenue something new to look forward to. Knight’s Bistro wasn’t promising gourmet and luxury, champagne flowing from the rafters and a dining experience so fulfilling that the Michelin Guide book would be forced to drop in.

All Knight’s Bistro wanted to give us was good food, good prices and friendly service.

The backlash was almost immediate.

My preview was flooded with comments, some hopeful, but most pessimistic at the idea that something so simple would have the audacity to show up on Haddon Ave. After Knight’s Bistro opened, pessimism turned into outright disgust.

Yelp has done Knight’s Bistro no favors, either. The restaurant currently has six user reviews, five of which have awarded one star. The other (and best) review of Knight’s Bistro is a sub par two-star review. Common gripes were: “flavorless food,” “white sauce that tasted like butter and water,” “lousy pizza” and “marinara sauce that was little better than Ragu.”

Yikes. Could Knight’s Bistro really be that bad?

I’ve eaten there a few times for lunch, and I have to admit, at the risk of being run out of town by an angry mob, I can’t understand where all of the vitriol stems from.

I like Knight’s Bistro.

Before you fire up the torches, allow me to explain myself. I believe the problem stems from a recurring theme in which there seems to be a level of expectation that the restaurant wasn’t prepared, or expecting, to meet.

For example, as reader Ken M. wrote on Yelp, he was expecting to see “the likes of Portabella burgers, homemade soups, Pomme Frites, roasted eggplant, Kale salads, Hummus platters, etc. Or maybe some Charcuterie/Salumi {sic}, Pat LaFreida style burgers, etc.” 

Marizo has every right to have certain expectations for where he chooses to spend his money. The problem with these expectations is that when someone sets the bar too high, they’re almost certain to be disappointed. It’s a mistake I, too, have made time and again.

The casual-is-as-casual-does approach of Knight’s Bistro shouldn’t be seen as a weakness on Haddon Ave. There is no limit of elegant options around here, from nuevo American Blackbird and its spunky little brother West Side Gravy to the rustic Italian range of options that spans from Nunzio’s to Zeppoli. El Sitio sports high-energy South American flare (and, in my opinion, the best burgers in town), and there is still no shortage of casual-yet-refined destinations like Bistro di Marino and Kitchen Consigliere.

Knight’s Bistro fills its own niche and fills it quite nicely. A few small missteps aside, I haven’t experienced anything overtly unpleasant. The prices are moderate; nearly everything, including entrees, is less than $12 (specialty pizzas run $17-19, and are also available by the slice).

I’ve sampled the buffalo chicken and margherita pizza, and both were very good. As a matter of fact, as far as standard pizza shops go, Knight’s Bistro has better pizza than just about anywhere else I’ve eaten in town, with the exception of Raymond's.

The rest of the menu checked out as well. Decent cheesesteaks, chicken parm, manicotti; the only thing I’ve tried that I didn’t care for was the grilled chicken pesto panini, which was admittedly pretty bland.

All in all, Knight’s Bistro is a fine place to grab a quick bite to eat, to be in and out in twenty minutes with only a few bucks to spend. It’s a nice option to have, as there aren’t many like it along Haddon Ave.

I understand the pride and dignity that comes with living and eating around Collingswood. The town sits head and shoulders above the closest competition. Haddonfield has some great restaurants, although it offers a broader focus on providing other Mom & Pop services to round out its downtown scene. Cherry Hill, possibly Collingswood’s closest competition, has some choice spots, but the bread and butter of Cherry Hill’s dining scene are a bunch of glorified, overpriced chain restaurants that surround the mall and dupe customers into believing they’re eating well because they’re paying more. But we know better.

It’s that well-earned dignity and pride that may occasionally border on arrogance, but that’s the price to be paid for being the best. In defense of Knight’s Bistro, they’ve never pretended to be something they weren’t—so we shouldn’t hold them to that standard.

Morsels

  • I don’t want to give the impression that anybody who doesn’t like Knight’s Bistro is “wrong.” Everybody is entitled to his or her own opinion, and if you believe Knight’s Bistro is the worst food you’ve tasted in Collingswood, you’re more than welcome to feel that way.
  • I want to give a shout out to IndeBlue, Collingswood’s premiere Indian destination, because it’s outstanding. I don’t get the opportunity to say much about them, so here it is. If you haven’t yet eaten at IndeBlue, you’re doing yourself a disservice.
  • Don’t forget about the Collingswood Farmers Market, every Saturday from 8 a.m. until noon! I found a poblano pepper plant there for my garden, something I couldn’t find anywhere else. Anyway, join their newsletter for updates every Thursday.
  • Farm To Fork Week! July 22—July 28, enjoy a four-course meal at a number of South Jersey restaurants for $35. This restaurant week is sponsored by SJ Hot Chefs, where you can find more information and menus.
About this column: David Valiante eats his way through the Collingswood, Haddon Township and Haddonfield restaurant scene. Do you have restaurant news to share? Email him at davevaliante@gmail.com. Related Topics: David Valiante, Food Critics, Restaurant Review, Yelp, and knight's bistro

Interested Bystander

9:27 am on Friday, June 29, 2012

For the daily grab-n-go lunch option, I've been very pleased with KBs offerings...until now, it's been all WAWA in that end of the avenue. Looking forward to sampling dine-in fare.

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Porterincollingswood

11:22 am on Friday, June 29, 2012

Ken was seemingly confused because they used the term "Bistro". He apparently made the decision to go there based on the name, without bothering to read the menu. He, not the restaurant, set his expectations too high.

Bistro, traditionally, only promises speed of service. In that sense, KB pays off.

You shouldn't make assumptions about the orientation of the food because it's a "Bistro", "Cafe", or anything else.

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Jasomm

12:06 pm on Friday, June 29, 2012

I dont think its a matter of setting the bar too high, or basing expectations on the word "Bistro."
Once its clear that the place is in the same category as Raymond's, Stella's, Cafe Antonio's II, or Sorrento's, you stack it up against those places, and can be disappointing.
Of the 5 options it definitely has the nicest eat in space, but apparently not the best food.

FYI Raymond's is out of business now.

Kelly Wormann

11:04 pm on Friday, June 29, 2012

It's nothing to do with quality I think it's more to do with quantity. I know it's more down to earth lunch stuff but did Collingswood really need another Italian Place? Nunzio, That's Amore, Sapore, Bistro de Marino, Il Fiore, Cafe Antonios, Zeppoli's, Villa Barone, Kitchen Consigliere....
I wish them all the best but there is really already enough pizza and Italian food you could want within a six block radius.

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Downtown Collingswood

12:00 am on Saturday, June 30, 2012

Your right, I was expecting something like haddonfield's bistro. I think we were all hoping for a nice breakfast/lunch spot to compliment pop shop. Something quieter :) yes I do have higher expectations. I want Collingswood to have high expectations.

And, come on, who wants meatloaf and mussels that have probably been sitting out since 11am!

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Gary B

12:00 pm on Saturday, June 30, 2012

Knight's Bistro is a flop, there is nothing dignifying about this establishment. The town deserves better and cuisine deserves better, we all know it.

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Colls kid

7:56 am on Sunday, July 1, 2012

It's a nice place with good food & good prices. I love that there is another option in town to dine with my child. Not a fan of the Pop Shop so this is great for families.

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DR Marks

10:17 am on Sunday, July 1, 2012

Not only has the Knights Bistro provided a clean pleasant atmosphere for the casual diner, it is providing a convenient lunch room for the areas business community with reasonably priced food. When the newly conceived “Lumber Yard” offices and apartments are completed the “Bistro” and similar locations will be successful. In the meantime, support this new location that has made a significant investment in a key Collingswood location. My wife and I have enjoyed lunches in the Bistro, first, standard cheese steaks which were as good as any in the area and secondly we enjoyed pasta dishes. We enjoyed the meals, the pleasant service and the interaction with Nick. Rather than post negative comments, direct your comments and suggestions to the management, a small business owner will adjust to the constructive comments of his customers. I wish the Knights Bistro success in Collingswood.

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DoneWithNews

2:36 pm on Sunday, July 1, 2012

They made me a terrific hoagie and treated me with friendliness and courtesy. The prices were reasonable, and the portions were generous. They were busy, and got my order together very briskly. I'll be back.

I wouldn't go there looking for filet mignon and tuna tartare, but if somebody can't figure that out by looking in the window, does that person really know a good restaurant from a chain store with stop signs nailed to the ceiling?

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Jennifer Folgia

5:49 pm on Sunday, July 1, 2012

Colls doesn't need another Italian fine dining establishment. It fits the bill just fine
We went for the first time last week, were well treated by friendly owners and staff and got exactly what we expected. We will return! Good luck to them

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Cwood Resident

10:07 pm on Sunday, July 1, 2012

We took our son one Sunday night when we didn't feel like cooking and had a great time. It is a quick little eatery with decent prices. It's not "going out to diner", it's "let's grab a bite to eat". I wouldn't even call it Italian since they have a wide selection of food. It's a little snobbish to expect every establishment to serve high end cuisine at exorbitant prices. When you cram too many of those in a small town, they tend to go out of business. There is a long list of examples we've seen along Haddon. They serve a market and do it well.

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Laura R

10:28 pm on Sunday, July 1, 2012

They may want to consider serving breakfast as well. Currently, there's only one game in town with a daily full breakfast menu, and I'm sure an additional morning restaurant would be welcome by those who work in our community!

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Jasomm

8:42 pm on Monday, July 2, 2012

Funny that 4 yelp reviews (of one atar each) have been filtered since this article.

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One road town

12:08 am on Tuesday, July 3, 2012

Knight's Bistro is a disgrace. At best it's a dine in Wawa. What is worse is that the American public thinks that is a great idea. Vomit.

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One road town

8:50 am on Tuesday, July 3, 2012

Thanks John q public for your crafty and super slick suggestion. So may I retort; Opening a new establishment doesn't fix the dining scene faux pas in question...it also doesn't fix stupid either.

...But then again maybe it's for the best that Knight's Bistro stays,,you and Knight's Bistro can be found isolated at the same corner of bad taste :)

foodie

8:19 am on Tuesday, July 3, 2012

I have to agree with the person who said Knight's Bistro is a disgrace. While the decor and service are fine for a pizza establishment, the food is completely lackluster. This isn't setting the bar too high, it's called having some taste. The pizza is almost "sweet", and there's no real reason to go here. The menu is too extensive. They should do a few things great rather than trying to do a ton of items horribly.

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Lester G

11:58 am on Tuesday, July 3, 2012

3 casual restaurants have not made it at the LumberYard where Raymonds last resided. Mangia Mangia was the prior establishment and I can't remember the name of the 1st. Kinght's Bistro will be gone within 1 year for the same reasons. Collingswood residents and visitors don't have the need or interest in supporting these kinds of establishments with the amount of volume needed to generate the flow of income to pay the rent, utilities, help, and all the other bills. Period, end of story. Prime and expensive real estate and it's rent need a higher quality establishment with a high end product or the volume of people to support something less than that. That location at Haddon & Collings Avenue is prime. It's probably the best location in town for enjoying a meal or a cafe latte and watching the world go by in Collingswood. In my opinion it was a prime location for a Starbucks Cafe which would have brought a volume of foot traffic all day and night without hurting the nearby local cafe up the street. Both have different niches and a different customer base.

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Jasomm

12:27 pm on Tuesday, July 3, 2012

A Starbucks would work perfectly at this location! However, I dont think Starbucks is the Mayor's (or maybe even the boro's) M.O., and It would basically close down Grooveground. The best scenario would have been if Grooveground moved their, hired more baristas, expanded their drink menu, and opened up a roof-deck.
That way you'd get the local business intimacy (second-saturday/Mayfair presence), and maximize the location's use.

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Porterincollingswood

12:36 pm on Tuesday, July 3, 2012

It would actually be ideal for Grooveground to move into that space.

Starbucks is so corporate, cookie-cutter. And they are currently implementing a strategy of trying to boost profits by making the environment LESS friendly for those who want to "hang out" and meet friends or work.

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Porterincollingswood

12:37 pm on Tuesday, July 3, 2012

LJ - don't leave out the 2 hotdog places. This isn't a town where you can do volume on lunch, so these lower cost establishments don't seem to make it. I personally liked the hotdog places because I could take my daughter there for lunch and the cost was <$10. You don't find that everywhere.

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One road town

1:03 pm on Tuesday, July 3, 2012

Love love love the idea of an opened up roof deck coffee shop! I agree with Porter that a Starbucks would not be the best...I like the small business concept & the 'mom n pop' shop vibe Collingswood has.

Pamela Columbis

5:08 pm on Wednesday, July 4, 2012

ATE AT KNIGHTS BISTRO A FEW TIME....YOU CERTAINLY GOT ALOT OF FOOD FOR YOUR MONEY...HAD EGGPLANT PARM..GRAVEY(sauce)for you non italians WAS CERTAINLY BETTER THAN RAGU...GREAT SUGGESTION TO OPEN FOR BREAKFAST SINCE NOT ANY OF OUR RESTAURANTS ARE. WHO EVER SAID IT WAS A DISGRACE.WHAT THE HELL YOU TALKING ABOUT?????

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One road town

9:28 am on Thursday, July 5, 2012

It's rather unfortunate that you have no friends or family as you spent yesterday blowing your top on social media forums.

By the way when taking to the internet, the more Budweiser you drink, the higher your BAC goes up, not your IQ. ....Hope you're getting plenty of fluids today :)

Paul McKissick

2:41 pm on Thursday, July 5, 2012

KB is a Good Place to grab a quick bite! I think it is good and Everyone should give it another try!(with an open mind)

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Paul McKissick

2:42 pm on Thursday, July 5, 2012

Also Debbie is s Sweet waitress!

Toes in the Sand

3:33 pm on Friday, July 6, 2012

Have read the pros and cons of Knights Bistro, so my husband and I thought we would give it a try today .. I have to agree with the pros. Food was excellent, large, very tasty portions - enough to take home. Everyone was very friendly. The atmosphere was clean and bright .. from today's lunch I highly recommend.

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Gabe Fletcher

4:16 am on Sunday, August 5, 2012

I went into KB the other night.... let me share my dissatisfaction. I didn't know about the negative reviews until right now.

I went in late, around 9:30 on Friday night. 8/3/12 -

I ordered a medium buffalo chicken Stromboli. I had a Ocean Spray Cranberry juice while I waited. it was cold. it was hot out. epic refreshment right there... UP UNTIL...

I saw an older women working there, she was emptying a Parmesan cheese shaker into another shaker to consolidate, until one of the shakes decided it wanted to clump up and not let anymore cheese out. so instead of using a knife or fork to loosen the cheese, SHE STICKS HER UN GLOVED FINGER into this shaker to get the cheese to loosen up. I nearly walked out.... but I kept my cool, paid for my Stromboli and left.

The Stromboli was pretty bland. really oily, almost to the oil where it bleed into the cheese and make that unpleasant. Not impressed.

i out of 5 for me. NEVER GOING BACK.

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Carolyn Busa

8:55 pm on Thursday, August 9, 2012

Booooo Knight's Bistro. I rather eat corsages from Kenmac.

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The Norseman

7:15 pm on Tuesday, August 28, 2012

The biggest problem with this place is that it provides the same sort of food options that Cafe Antonio, Stella's Pizza, Finizio's, Zena's American menu, Pizza Villa provide. And that's not counting Bruno's in Haddonfield or the other pizza places in Haddonfield or Cherry Hill. On top of that there are already a plethora of Italian places on Haddon Avenue. So the question is, why, why, why put another pizza shop in the area when its basically saturated with them already? Why not a Middle Eastern place, a Greek place, an Indian place, or ANYTHING that is different from what we already have in the area.

Secondly, while the prices are decent, the service is good, and the space is nice, the food is mediocre at best. The pizza is NOT better than the other pizza places in the area. And to say that Raymonds pizza was good is mind boggling. That pizza was awful. If you want really good pizza Mr. Valiante, go to Mama Nuccio's on the border of Hi-Nella and Somerdale. Likewise their chicken pesto panini was bland at best. The only thing that was semi-decent was their chicken caesar wrap, though Stella's tastes better and is a better value given that you can also get a drink and fries with it while you only get a small bag of potato chips and coleslaw at KB.

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Mister Mike

11:49 pm on Sunday, January 6, 2013

I've come late into this fray, but after reading the negative comments posted here it's no wonder no eatery seems to last at this location. I've lived in Haddon Twp for over 23 years and Knight's Bistro must be the 5th or 6th eatery at this location since.

You don't get to pick and dictate what type of restuarant opens at a location. So what that KB, "...provides the same sort of food options that Cafe Antonio, Stella's Pizza..." People saying, "why, why, why put another pizza shop in the area when its basically saturated with them already?" seems to me some Collingswood residents wan the town to incorporate into your zoning what types of restaurants can open along Haddon Ave and at the same time set limits on how many of what type are allowed. At least some of you did eat at KB and are not like others who posted negative comments without doing so.

I have a suggestion for all the citizens of Collingswood who think that KB shouldn't have (or even shouldn't have been allowed to), opened in your town. If KB fails (and I certainly hope they don't), and closes then you can partition your Mayor Maley to open that much needed food store at this location. After all, it's located at the highly traveled intersection of Haddon and Collins Avenues and does have a little over a 1/2 dozen municipal parking spaces available literary just behind it. That certainly should finally convince Trader Joe's to open a store in Collingswood!

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